Shipping Policy
Delivery
The orders will normally be shipped within 3 working days from the date of order placed and delivery would be made within 7 working days from the date of shipment to serviceable locations.
For non-serviceable locations by our official courier, the delivery would be made either through third party courier / Post and will take 10 - 12 working days for delivery.
THING TO REMEMBER AT THE TIME OF RECEIPT
Products will need to be signed for upon delivery. We take no responsibility for goods receipt signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Notwithstanding anything contained elsewhere, the title and liability of the products purchased by you shall pass to you on the delivery and acknowledgment of the receipt of the same by you or anyone at your address, thus we are not responsible for damage of products after delivery in any event whatsoever.
Since the transactions are authorized by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order
All claims for shortages or damages must be reported to customer service immediately upon delivery but shall not be in any event later than Twelve (12) hours of the delivery of the product starting from the time of delivery.
DELIVERY CHARGES
Shipping charge of ₹50 is applicable if order value is below ₹749.
COD Charges ₹50 Extra on all orders.
Tracking
How do I track my Order?
Email and SMS are sent to you after the Order is Shipped that contains the tracking number and name of the logistics provider.
Visit the website of the logistics provider and enter the tracking number for your shipment details. Please find the list below
| Delhivery | https://www.delhivery.com/tracking |
| Express Bees | https://www.xpressbees.com/shipment/tracking |
I used my tracking number to check the details my shipment but the information is not clear to me.
Courier companies use certain standard abbreviations and terminologies. Some of the most commonly used terms are explained below. If it didn't answer your question please call us.
| In transit | Your order is on its way to your city |
| Out for delivery | Your order has reached your city and we will attempt to deliver it with 2 working days |
| Hold at hub | We tried delivering your order at least once and we will try again in 48 hours |
| RTO in transit | Your order was undelivered and is on its way back to our warehouse. |
I should have received my order by now but I haven't. What do I do?
If you have the tracking information (reference number and name of the Courier partner) please visit the courier partner's site and check for your Order. You can call the courier partner with your reference number for clarification. If you are not happy with the information, do give us a call with order number and we will be happy to help you.
